Press Windows Start search for Device Manager.To fix the laptop that cant connect to mobile hotspot go to device manager Yeah yeah I know, use an Ethernet cable to connect to the internet or tether via USB. Note: For this method to work you need to be connected to the internet. The first step which I would suggest which worked for me in windows 10 was to u pdate the adapter drivers from device manager. Fix laptop that can’t connect to mobile hotspot. This solution should work with other laptop brands, that is Dell, HP, lenovo acer and so on.